In this blog, we’ll take you through a simple example of chocolate bar production, steps to achieve excellence and Minitab solutions that can help manufacturers improve the process and quality of their products.

What do you do when it’s time to make tough decisions and cut expenses? Where do you begin? Cutting expenses gets complicated because, presumably, expenses support your business. But that’s not always the case. Here are some constructive suggestions for areas to reduce or eliminate expenses…

Everyone tracks metrics. If a metric is important enough to measure, it is important to find ways to improve. What happens you don’t get the NPS you are aiming for? Next time, consider Root Cause Analysis (RCA), a methodology that helps you understand the reasons and drivers of our key metrics and how to improve them. It is about finding, understanding, and fixing the recurring issues that make your customers unhappy. When you can proactively address the situation before it becomes troublesome, that is a game changer. Read more…

We had the opportunity to engage in conversation with Luc Burgard, the distinguished Chief Operating Officer of Recipharm. While Luc currently works in pharmaceutical manufacturing, he is well established in biotechnology research and automotive manufacturing. Read more…